Sportsman's Guide

Located in Minnesota, the “Land of 10,000 Lakes,” Sportsman's Guide has been outfitting the nation’s outdoorsmen and women with big name, discount-priced outdoor gear and clothing for more than 40 years, through Sportsman’s Guide catalogs and website. Sportsman's Guide is known for offering big-value, big-discount prices on a huge selection of outdoor gear from the biggest names in the business, complemented by fast shipping, and courteous hassle-free service.

Hunting gear, camping and outdoor gear, electronics, military surplus, boating, fishing and marine, items for home, garden and patio, clothing, footwear and work apparel…if it has anything to do with the outdoors, you can find it at The Guide, for less than anywhere else.

Oct 06, 2020
SG has a fantastic opportunity! We are currently looking for seasoned Customer Experience Associates to join our Customer Experience Department. On this position the Customer Experience Associate will be responsible for engaging in customer interactions, both via inbound phone calls as well as offline activities, including but not limited to processing holds and responding to customer emails. This position requires the associate to create a great customer experience through each interaction while focusing on first call resolution. Other responsibilities include:   Provide a first class experience to customers in our inbound call center contacting us to place their orders or resolve any concerns   Conduct offline service activities, including but not limited to responding to customer emails and processing holds   Recognize trends in customer complaints and notify supervisors. Provide recommendations for continuous process...
Sportsman's Guide South Saint Paul, MN, USA Full time