Sep 30, 2020

E-Commerce Specialist

  • Beretta USA Corp.
  • Accokeek, MD, USA
Full time Firearms Industry Hunting Industry Outdoor Industry Communications Digital Content eCommerce Merchandising Web Development

Job Description

Requisition ID: 1202

JOB SUMMARY/OBJECTIVE

The eCommerce Specialist is responsible for handling the day-to-day operations of Beretta USA’s eCommerce site.  This role focuses on product launches, product maintenance, cross merchandising strategies and driving best in class operational standards.  It oversees local coordination, testing, and on-going support and maintenance of Beretta USA’s e-com website.

 

ESSENTIAL JOB FUNCTIONS

  • Responsible to support daily operations including new product uploads, site merchandising, fraud monitoring and ensuring inventory levels are maintained
  • Actively participates in the management of the online catalog, liaison with digital, marketing and product merchandising teams
  • Monitors and reports on key metrics of overall e-commerce activity (sales, stock, traffic, returns and other KPI’s)
  • Identifies e-commerce trends in order to develop proposals for sales and service enhancements for the website
  • Partners with the Customer Service Department to ensure timely order fulfillment
  • Reports to all website issues and tracks status through to resolution.
  • Maintains all products displayed on the website, including local visibility and e-comm assortment status, via local upload to content management system (CMS). 
  • Conducts Weekly and Monthly sales reports analyses to support sales forecasting and demand planning
  • Contributes to the development and execution of new ideas and concepts to grow online business 
  • Assists with site preparation, including setting up campaigns and promotions
  • Partners with Marketing team to ensure assets are in place in order to have the banners, thumbnails and ads built throughout the website and ready to launch 
  • Supports the execution of the customer segmentation and other profile segmentation experiences on site where possible
  • Coordinates cross-functionally to make sure site deliverables are executed on time
  • Works with product & digital teams to update and maintain search, filters and other site refinements
  • Provides administrative support and assist with special projects as needed
  • Other tasks as assigned

 

QUALIFICATIONS/ABILITIES

  • Outstanding computer skills with ability to learn new software applications quickly 
  • Proficiency in Microsoft Office Suite 
  • Prior experience with CRM and CMS systems is strongly preferred
  • Team player with initiative, ability to prioritize, multi-task without sacrifice of attention to detail and thrive in fast-paced environment
  • Strong organizational, project management and communication skills are required
  • Ability to demonstrate strong technical acumen for troubleshooting and problem solving

 

WORKING CONDITIONS\PHYSICAL DEMANDS

  • Prolonged periods of sitting at a desk and working on a computer
  • Ability to perform occasional travel; local and within the U.S. 
  • Ability to lift and transport up to 15 lbs. 

  

EXPERIENCE\EDUCATION

  • BA/BS degree in Business or related field; or equivalent education and industry specific work experience required  
  • 3-4 years of experience with emphasis in major consumer brands or retail/eCommerce strongly preferred

ELIGIBILITY REQUIREMENTS

Hiring is contingent upon eligibility to work in the U.S. 

 

Beretta USA, Corp. is an EEO/AA employer and committed to creating an environment that values and supports diversity and inclusiveness across our organizations.  


 

 

 

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Company Address

17601 Beretta Dr, Accokeek, MD 20607

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