Fly Fishing Industry
In this role, the CBP Representative will provide superior customer experiences with our retailers at every touch point, assisting dealers and customers grow their Simms branded logo business through on-time delivery focusing on high-quality branding/logo processes, strict adherence to quality, and timeliness with an eye for detail. This role will average 20 hours a week, with potential increase of hours during peak periods and reduction in slow periods.
This role might be for you if:
You enjoy solving problems and you do not get rattled easily. If you do not know the answer, you will dig until you find it yet willing to ask for help and learn from others.
You like helping people and pay attention to the little things which makes the difference between “pretty good” and “outstanding”.
You think well on your feet and enjoy learning new things and learn them quickly. When things change, you can roll with the punches.
You communicate clearly, frequently and can explain just about anything to anyone, and can do so via email or phone.
Self-motivated, proactive, with an ability to focus and take action on near term and long term goals & tasks
Outcomes of this role include:
Manage all aspects of retailer Custom Branding Program needs: order placement, product and logo recommendations, fulfillment, issue resolution, program evolution & development
Effectively balances a variable workload, shifting when necessary to meet the demands of the department and company- This includes assist with processing warranty/repairs, non-logo asap orders and call overflow of all types
Reviews and confirms retailers’ artwork and images prior to production, driving for accuracy on every order, delivering exactly what is expected
Persistently aims for and exceed or achieves retailer-provided timelines
Drive sales growth in the channel, plus maintaining reporting
Lead seasonal transitions including: CBP Brochure creation, updates to ordering tools, inventory planning
Proactively partner with production partners to ensure effective communication and processes are in place
Demonstrate high level of professionalism through timely & effective communication via all channels
Diligently learns, utilizes, and understands Simms’ system including NAV, Elastic, Artifi, EmbTrak embellishment software, and possesses a working familiarity with programs such as Adobe Illustrator and/or Photoshop
Support and assist sales management as necessary
Successful candidates should possess:
Strong customer service experience, preferably in the outdoor industry via retail or in-house sales/service
Solid communication skills, both written and verbal
Ability to problem solve and actively listen with a focus on win-win solutions
Capacity to task switch quickly, balancing a large inbound phone/email workload in compressed timeframes
Technical aptitude with inventory management systems and programs used to track, manage, and process orders, product returns and inventory assessment
Obsessive need to ensure all T’s are crossed and I’s are dotted
Simms offers a competitive compensation and benefits package, including: Medical, Dental & Vision Insurance, Health Savings Account, Flexible Spending Accounts, Life, Short-term & Long-term Disability Insurance, 401K Retirement Plan, Paid Holidays & Paid Time Off.
Learn More About Our Team
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Simms Fishing Products is a leader in the fishing industry – driven to create growth and vitality in the community. We build trustworthy and angler-driven products. Our employees communicate openly, keep their commitments and inspire trust. We build for the long haul with products that last and a brand that endures. Our employees are our most important catch.
To be a great fit at Simms, you must embrace the fishing culture and follow our practice to work like we fish – with purpose, passion & curiosity. Be prepared to share your latest fishing adventures.
The Simms Story
Whether you’re a seasoned guide or a kid taking her first cast from the family dock. Whether your home waters are Tokyo Bay or Bristol Bay. Whether you pull a drift boat or tournament-ready rig, Simms is committed to lowering the barriers that stand between the world’s rivers, lakes and open waters and those who hear their call. Because we’ve seen with our own eyes the power our sport has to unite people, relieve stress, develop character, restore watersheds and ease personal suffering. Which is why we believe the more people who pick up a rod and take a cast, the better off we’ll all be.
JOHN SIMMS, VISIONARY GUIDE
Simms was founded in 1980 by visionary angler and longtime river guide John Simms. Having spent decades providing clients with life-changing experiences on the world’s most majestic rivers, John realized the waders available at that time weren’t up to the job of keeping the folks he was guiding dry, comfortable and safe on the river. Never mind the guides who, as he did, lived and breathed the sport 150+ days a year. So, he set about creating products worthy of a new generation of anglers who, like him, wanted to get out on the water earlier and stay out longer in any weather.
By the late 80's, John had put his namesake products on the map as the most rugged and dependable waders in the sport. Having set the company on the right path, he was ready to spend more time on the rivers he loved. After all, it was the reason he built those waders in the first place. At the same time, he wanted to ensure Simms would continue to craft the type of high-quality products the brand had become known for and anglers had come to depend on.
K.C. WALSH, REMAKING AN INDUSTRY
In 1993 K.C. Walsh, a lifelong angler raised in a multi-generational fishing family, combined two of his passions, fishing and guiding companies to realize their full potential. K.C. had spent his career helping companies grow and flourish as a management consultant. With K.C.’s rare combination of devotion to the sport and deep management experience, those close to the deal knew Simms would thrive. And thrive it has. In the almost 25 years under K.C.’s leadership, the quality of Simms products has continued to improve, the workforce has continued to grow and the product line has continued to expand.
K.C.’s first order of business back in 1993 was to move Simms' Headquarters to Bozeman, Montana. Relocating to Bozeman put Simms a stone’s throw from some of the most legendary fishing rivers in the world. And where there’s great fishing, there are great fishermen. Simms taps into the experience of these expert anglers, employing them at every level and in every role, from designers, developers and product managers, to wear testers, consultants and craftspeople.
GORE-TEX® WADERS MADE IN BOZEMAN, MONTANA
That first year also saw the release of Simms’ first-ever waterproof, breathable wader featuring GORETEX® construction. The wader was a groundbreaking success and would prove to be the beginning of a long and productive partnership between Simms and W.L. Gore & Associates. Since then, Simms has become known as a place the fishing industry looks for the latest advances in GORE-TEX technology.
In 2012, Simms expanded its presence in Bozeman with a new 60,000 square-foot facility housing its corporate headquarters and wader production facility. The expansion has provided elbow room to drive product development, solidified Simms as the sole fishing wader manufacturer in the USA and showcases our unwavering commitment to high quality, U.S.-based manufacturing. Today, Simms is recognized as a global leader in the fishing industry and employs more than 180+ at its Bozeman headquarters.