Position summary:
Perform all service and warranty repairs on boats, motors, trailers or ATVs in a timely and efficient manner according to manufacturer specifications.
Position responsibilities:
1. Support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
2. Troubleshoot, diagnose and repair all mechanical and electrical problems on respective boat, motors, trailers and ATVs.
3. Install all types of accessory items.
4. Assist customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
5. Attend technical training to improve proficiency, quality of work and to achieve higher levels of certification.
6. When necessary, water test unit with customers to verify work performed and to explain the operation of the product.
7. Stay familiar with painting process, decal application and fiberglass repairs.
8. Perform rigging as required.
9. Maintain a clean and professional work area.
10. Follow all Company Policies and Procedures.
11. Perform other duties, assignments and responsibilities as needed.
Education and/or Experience
High School education, on-going completion of classes towards higher level of manufacturer certification or equivalent experience
Mathematical Skills / Reasoning Ability
Ability to understand electrical systems and wiring
Communication Skills
Ability to communicate in a friendly and professional manner to our customers and other associates
Other Knowledge, Skills and Abilities
Ability to perform heavy lifting up to and in excess of 50 pounds
Ability to work both inside and outside
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Provide own tools
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Dental
Vision
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
Bass Pro ShopsBass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors. Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.