The Quality Specialist collaborates with product specialists, merchants, sourcing team, and vendors/factories to manage a quality system that instills ownership of the product from the beginning through to when it reaches our customers. This position is responsible for developing strategies and techniques to ensure apparel quality-assurance standards and procedures are met. The quality assurance specialist manages the testing protocols, factory audit process, vendor quality evaluations, corrective actions, and provides feedback to product development teams.
Manage the QA policy / procedures for operation and control
Serve as key contact for brands product performance, product testing related issues and requests pertaining to imported and/or BPS brand merchandise.
Direct overseas 3rd party QA factory audit requirements and evaluation parameters.
Serve as key contact for reasonable testing and QA factory audit requirements.
Initiate swift resolution with regard to policy / procedure findings by working closely with product development, merchant teams, sourcing, and vendors.
Facilitate 3rd party testing labs' product performance testing and ensures harmonization of 3rd party testing protocols.
Manage processes and follow-up with 3rd party testing labs' product performance testing
Develop product performance and testing functions for Bass Pro Shops brands’ product maintaining brands continuity and specifications
Interface with compliance department to ensure that all product safety requirements are met for importation of products.
Initiate quality product reviews to update protocols, standards, or procedures to prevent future quality issues
Facilitate testing of designated national brand merchandise to conduct product benchmarking competitive analysis
Maintain database, reports, filing, standards and procedures.
Perform training in all aspects of quality management systems
Other duties to be assigned
Bachelor’s degree in business or relevant field highly preferred
Minimum of 5 years experience as a QA/QC, Spec Technician, or Technical Design - must have apparel industry experience
KNOWLEDGE, SKILLS, AND ABILITY
Comprehensive understanding of woven and knit garment construction, fabric construction and properties
High level of knowledge towards quality assurance testing techniques and factory auditing and managing procedures
Working knowledge of test methods and other product performance testing requirements for apparel and footwear
Understanding of, ability to interpret and practical application of Federal requirements and industry practices to be compliant towards CPSC / CPSIA, and Health Canada for children and adult products
Ability to read and write, basic mathematical skills and comprehend instructions
Ability to adapt and make decisions quickly and correctly to become compliant towards mandates deemed applicable to Bass Pro Shops
Strong background and interaction with 3rd party testing facilities
Apparel and footwear material understanding, components, construction and basic manufacturing methods and techniques
Communication – effective listening, speaking and writing at all levels of the organization both internal and external
Proficiency in computer software such as: MS Office, Outlook, PLM systems
Regular computer work, walking, standing, lifting up to 50lbs, etc.
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at email@example.com.
Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today we provide customers with premier destination retail in more than 150 locations across North America. In 2017 Bass Pro Shops acquired Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Guided by the visionary leadership of our founder and CEO Johnny Morris, Bass Pro Shops is making a significant impact in on the future of conservation and the communities we serve. More than 40 years after Johnny began helping people connect with nature through a tiny bait shop, our conservation mission is to inspire people to enjoy, love and conserve the great outdoors. Beyond retail, Bass Pro Shops also operates White River Marine Group, the world’s largest manufacturer of boats, plus award-winning resorts and nature destinations including Big Cedar Lodge, America’s Premier Wilderness Resort. Our passion for connecting people to nature extends to our CLUB program where customers earn points toward free gear and experiences, and a series of not-for-profit conservation attractions.