We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.
L.L.Bean is currently searching for an Merchandising/Supply Chain Operations Process Manager to join our Supply Chain team located in Freeport, Maine.
Merchandising and Supply Chain Operations Mission: Serve as a Trusted Guide; lead collaborative efforts to implement and continuously improve Merchandising and Supply Chain processes and tools
Position Purpose: In this important role this person will be responsible for analyzing, designing, and implementing a single or multiple business processes and for ensuring that existing business processes within scope continue to be improved upon. Work with Sr. Process Manager and/or Business Process Owner, as well as key leaders and staff within the business process areas to help them understand, adopt, and execute the processes. Identify potential opportunities and manage efforts to improve processes and train stakeholders. Plan, direct and coordinate activities of short-term, inter-departmental project(s) to ensure goals or objectives of the project(s) are accomplished. Monitor and report on key process metrics in order to assess the health and effectiveness of the processes and to ensure that the process is leading to meaningful business results.
Act as a process expert across a single or multiple processes.
Ensure the process is being executed as intended by the cross-functional teams. Assess the level of understanding of the process, the systems used to execute the process, and the related milestones. Identify gaps in understanding and lead/conduct training efforts to successfully incorporate the process into regular business practice.
Recommend key process metrics that indicate the “health” of the processes and drive business results.
Monitor major cross-functional business processes and identify opportunities for process improvements. Analyze the effectiveness and efficiency of processes and related systems and workflows. Work with Sr. Process Manager or Business Process Owner to prioritize opportunities.
With Sr. Process Manager or BPO, lead process improvement efforts to improve process design and drive significant business benefits.
Effectively solution existing problems, generating an appropriate level of awareness and solution buy-in from leaders. Work with other Process Managers to understand the connection points between processes and potential impacts that changes will have to the related processes and potential tools.
Partner with Change Management team to sustain the business processes and support the rollout of new processes. Implements change management for small to medium sized projects; focus is on coaching leaders and end users through the change curve.
Ability to assess and articulate change impacts. Can speak to future state vision and the case for change. Accurately assesses followership, including level of understanding and buy-in. Identifies key project members and influencers; leverages them to achieve the change goals. Responsible for implementation of sustain practices to ensure long-term adoption of new tools and processes.
Partner with IS organization on business process implementation efforts.
Manage the content and delivery of process documentation.
Provide updates to the organization (All Hands, Lunch and Learns, etc.) on the process performance and new and/or redesigned processes.
Serve as facilitator, advisor and coach to the business areas. Work with relevant business areas to help them execute new and/or redesigned business processes. Be available daily to answer process questions and give support to the business.
Apply established procedures and project management methodologies.
Develop project definition, timelines, milestones, and role clarification for all people involved in the project. Assign tasks and necessary resources.
Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.
Education Level: 4-Year Bachelors Degree
Years of Experience: 3+ years
Skills and Qualifications:
Ability to succeed in fast-paced work environment, focused on continuous improvement. Strong communication skills with ability to communicate across a wide range of audiences. Ability to influence at all levels of enterprise.
Understand organizational change management, be able to communicate/facilitate the process and gain following.
Bias for action, driven to obtain issue resolution and project closure.
Strong organization skills and attention to detail.
Self-starter/able to function in ambiguous situations.
Understanding of group dynamics and proven ability to gain cooperation across multiple teams and disciplines.
Comprehensive knowledge of project management and process management.
Basic knowledge of organizational change management principles and best practices.
Strong computer skills including familiarity with Microsoft Office suite (Word, Excel, PowerPoint, MS Project, etc.).
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.
Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because the uniqueness of each individual makes L.L.Bean better.
Welcome to the outside.
The official LinkedIn for L.L.Bean. #BeanOutsider L.L.Bean, Inc. is a leading multi-channel merchant of quality outdoor gear and apparel. Founded in 1912 by Leon Leonwood Bean, the company began as a one-room operation selling a single product, the Maine Hunting Shoe.
While its business has grown substantially, the company remains committed to the same honest principles upon which it was built – a focus on the customer, continuous product improvement and innovation, respect for people, and preservation of the natural environment. The 220,000 sq. ft. Flagship campus of stores in Freeport, Maine is open 24 hours a day, 365 days a year and welcomes more than three million visitors each year.
L.L.Bean can be found worldwide on http://www.llbean.com/ and in over 160 countries via the catalog and website. http://www.llbeancareers.com http://www.llbeanbusiness.com
While exploring job opportunities, we recommend you use caution to prevent against internet, email and telephone scams which have become increasingly prevalent. Some of these scams seek to entice victims to pay money or divulge sensitive personal information via fake interviews, employment applications or even offer letters. Please keep the following in mind if you are seeking employment with L.L.Bean: • An L.L.Bean employee will not solicit candidates through a non-L.L.Bean email address or phone number (such as Yahoo, Hotmail or Gmail). • Positions posted on external sites (such as LinkedIn or Indeed) should also appear on llbeancareers.com, if legitimate. • L.L.Bean will never ask for personal information early in the interview process (such as your social security number, national insurance number, date of birth, bank account information, or other sensitive personal information). This information is only required after L.L.Bean offers you a job and you accept the position. email@example.com • Bank information will not be collected prior to the first day of employment.