Job Description

The Position

Vista Outdoor is seeking a HR Operations Representative to add to our HR Service Center team.  The position will be responsible for providing data entry support and answering Human Resources related calls and requests from Vista employees in a timely and accurate manner, as well as other projects as needed by the HR Operations team.

Responsibilities:

The HR Operations Representative will drive a consistent, streamlined employee experience by providing exceptional service through focusing on quality and continuous improvement in each of the responsibilities listed below.

Contact Center

• Provides back up support as needed to answer phone calls and e-mails/tickets from employees, managers, leaders and HR staff regarding benefits, HR questions, payroll, on-boarding, performance management, reporting, etc.
• Supports employees, managers and HR in entering and keeping HR systems data clean
• Coaches end-users on use of online HR technology and self-service
• Follows up with internal and external customers on requests that require research and ensures resolution/closure for each request
• Follows established service standards on all inquiries/responsibilities to meet or exceed performance measurements

Data Maintenance/Systems

• Maintains employees’ electronic records in line with company policies and government regulations
• Supports redesign of employee-facing HR SharePoint site including content updates
• Supports HCM data integrity clean-up initiatives
• Other duties as assigned

Onboarding/HR Administration

• Facilitates HR system transactions including but not limited to benefits transactions, PTO payout calculations, and employee data changes
• Provides pre-employment and onboarding support from time of offer through first day of employment
• Provides HR systems testing support
• Conducts additional administrative duties including completion of HR-related forms, garnishment uploads into ADP, and other miscellaneous projects

Education and Experience Requirements:

• Prior experience with shared services and managing data to ensure clean data and ability to assess impacts of data changes on downstream transactions
• Strong attention to detail
• Strong customer service skills including manager and employee self-service enablement
• Ability to follow up with customers and drive outstanding issues to resolution
• Strong, proactive communication and problem solving skills
• Strong knowledge of the Microsoft Office suite of tools including SharePoint
• Workday and Kronos knowledge preferred, including previous data entry skills
• General HR knowledge preferred (e.g. Benefits, Compensation, Payroll, 401(k), Talent Acquisition)
• Team player with a positive attitude, but also able to manage multiple assignments and work independently within deadlines
• Familiarity with HIPAA privacy rules
• High school diploma or GED with 3-5 years of related experience or Bachelor's degree with 1+ years of experience

We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, gear discounts and the ability to add value to an exciting mission!

Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.

Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled

At this time, Vista Outdoor is closely monitoring the developments on the Occupational Safety and Health Administration (OSHA) COVID-19 workplace rule regarding COVID-19 vaccination or testing. You will not be asked any questions regarding these items during application.