Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

A bit about us

Trek is an awesome place to work. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. That is our mission and that is what drives us every single day! When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

What you’ll do

As a Bicycle Mechanic (known as a Production Tech at Trek) no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.

We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.

What you’ll bring to the team

Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering ‘til you figure it out.
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies
Prior mechanic experience is not required!

What's cool about working at Trek Bicycle Burleigh Heads?

You will be a part of an awesome, energetic team who all love their job - and the products we sell.
Our customers are our friends, and our store is an inviting and welcoming place to be.
You’ll be contributing an awesome service to the riding community of the Gold Coast.

If this sounds like you APPLY TODAY to join the Trek Bicycle Family.

If you are interested in working for a global company, in a great industry, with a great team, we want you. Please include a cover letter outlining your interest in Trek and a CV with your application. Confidential enquiries can be emailed to Chris Moore, Store Manager via email at chris_moore@trekbikes.com

In response to the evolving COVID-19 situation, we continue to take extra steps and precautions to keep our employees and customers safe. We are now requiring that all employees show proof that they are fully vaccinated with the exception of a medical or religious exemption.

#LI-DNI

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About Trek

Overview

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are. At Trek, there's only one standard you have to meet - love. Learn more of why Trek is a Great Place to Work trek.bike/work-at-trek

Website
: https://trek.bike/work-at-trek

Company size
: 5,001-10,000 employees
Headquarters:
: Waterloo, WI

Founded:

: 1976

Specialties:

: Product Development, Design, Engineering, Cycling, Human Resources, Marketing, Communication, Finance, Mountain Bikes, Manufacturing, Social Media, Health, Information Technology, Events, Cycling Athletes, Videography, Photography, outdoor industry, Fitness, Triathlon, Internships, Corporate, Retail, Sales, eCommerce, Bicycles, Distribution, and Information Systems

Company Profile