5 jobs found in maryland

Gunsmith Indirect Hourly Accokeek, MD, US Requisition ID: 1214 APPLY JOB SUMMARY/OBJECTIVE: The Gunsmith will provide repair or alteration service on firearms in order to comply with manufacturing warranty, customer satisfaction or specifications. Responsibilities involve modifying firearms, occasional part fabrication, heat treating, welding and soldering of parts, barrel replacements and adjusting firearms for proper head spacing or chambering. Responsible for repair or replacement of various types of stocks and forends, and the recognition of a variety of gun parts, their stocks, and their interchangeability among various models. This position will be highly supervised as the successful candidate becomes familiar with repairs and safety procedures.    ESSENTIAL JOB FUNCTIONS:     Repairs gun components such as slides, barrels and frames. Reworks customer returned firearms.  ...

JOB SUMMARY/OBJECTIVE: The Technical Services Manager is responsible for planning and directing the activities of the Customer Service and Technical Services Department in a way that meets customer needs and satisfies company objectives. ESSENTIAL JOB FUNCTIONS:   Effectively leads and supervises customer and technical services department to meet organizational and department goals   Responsible for participating in staffing initiatives for the department, including  interviewing, hiring, and training employees;  Develops and implements guidelines for direct consumer customer support systems, policies and procedures Oversees the processing of consumer orders, technical and warranty questions Develops and evaluates operating reports to ensure that the department's performance meets or exceeds established standards Partners with the Gunsmith Department to provide superior customer service and resolve any outstanding issues...

JOB SUMMARY/OBJECTIVE The Sr. Product Design Engineer is responsible for all matters related to product (firearm) design and transition into production. This includes research and development, design, improvement, problem solving, failure analysis, testing, procedures, internal communication & documentation, supplier interface during development, project management, project budgeting, and product cost tracking.  ESSENTIAL JOB FUNCTIONS   ·  Manage product development programs/projects and ensure that safety, cost, quality, and schedule are established and maintained  · Responsible for the development of new product families and expansion of existing product  · Manage various projects supporting internal stage gate development process  · Develop test plans, conduct, manage, and control product testing in support of R&D Quality/Test personnel  · Partner with Product...

Firearms Service Manager Full Time Regular Salary Accokeek, Maryland Requisition ID: 1179    JOB SUMMARY/OBJECTIVE:    The objective of the Firearms Service Manager is to ensure timely, accurate and efficient firearms servicing to Beretta’s customers.      ESSENTIAL JOB FUNCTIONS:    Establish and maintain Beretta service objectives. Constantly monitor service objectives and take corrective action when service objectives are not being met.    Function as the Beretta Consumer Service Advocate to resolve issues between consumers and service centers.    Determine, develop, tailor and maintain the most effective and efficient service structure to support Beretta service objectives.   Establish and maintain oversight over outsourced service centers to ensure that national customer service objectives are being...

Reporting to the Director of Marketing Communications, the CRM Manager is an action-oriented doer who knows how to accelerate digital brand performance, execute CRM strategies, conduct analysis across multiple channels, employ marketing automation strategies,  and deploy tactics designed to acquire, retain, reactivate, and reward customers across all segments and channels. The ideal candidate will have a data-driven approach to problem solving with hands-on experience running a multichannel digital marketing and demand generation (SEO, PPC, SEM, email, social media, content creation) program, with a strong background in marketing automation, lead management, and customer segmentation. The candidate will also lead internal and external data management relationships. This role is a unique opportunity to blend the art and science required to grow our Direct to Consumer channels through innovative strategies and management of our database.  This role will work...