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Lead Retail Sales Associate

Orvis
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Millbrook, NY 12545, USA
Oct 10, 2025
Retail


Seeking a dynamic LEAD RETAIL GUIDE who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager, you will:

  • Create a store atmosphere that is welcoming and inclusive
  • Serve as a brand ambassador and lead by example in a fast-paced retail environment
  • Set the tone for your team to consistently deliver an exceptional customer experience
  • Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

 

WE’RE LOOKING FOR:

  • Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
  • Ability to engage customers and to suggest product in an authentic and helpful manner
  • Confidence in observing and coaching selling opportunities to develop the team
  • Strong computer skills; ability to learn and apply business programs and assist others
  • Ability to solve problems for customers and associates, handling ambiguity with sound judgment
  • Reliability and responsibility to open and close the store
  • Creativity and visual merchandising skills are a plus
  • Ability to reach, move, and handle merchandise, reaching high and crouching low, lifting up to 30 pounds, and the stamina to execute floor sets
  • Ability to lead the sales floor for extended periods of time

 

Weekend and holiday availability is required.

 

WHAT WE OFFER:

We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including: 

  • Medical, vision, and dental coverage
  • Monthly Team Incentive Program
  • Employer-matched 401(k) savings plan
  • Paid time off and holiday pay
  • Generous associate discount, and opportunities to earn travel credits in partnership with Orvis Adventures - Travel Division
  • Fly Rod loaner program

 

To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html



About Orvis

About Orvis:

In 1856, Charles F. Orvis founded the Orvis Company in Manchester, Vermont, offering superior fly-fishing equipment, and priding himself on customer satisfaction and service. Today, Orvis is the trusted source for the discovery of adventure and the wonder in the natural world. For more than a century and a half we have loved the wild, explored it, and protected it. At our core, we are a fly-fishing and wingshooting brand, inspired by nature, driven by curiosity, and fulfilled by adventure. Each product and the services we offer is rooted in our heritage, inspired by our love of the wild, and backed by superior customer service and a 100% guarantee of satisfaction. Privately owned by the Perkins family since 1965, Orvis is headquartered in beautiful Southwestern Vermont with major operations in Roanoke, Virginia and the United Kingdom. At Orvis, we firmly believe in a company culture that is supportive and inspiring to the individual. It is inherent that Orvis create a workplace atmosphere that allows all our employees to reach their maximum success within the company. Orvis strives to have a workplace where associates will come to work every day being fully engaged in helping the company meet its goal of exceptional customer service while producing profits necessary to be successful long-term. Orvis offers competitive compensation commensurate with scope of responsibilities and experience required; plus a comprehensive benefits package including medical/dental/vision coverage, life insurance, 401K with a company match, generous Associate Discounts, and other excellent benefits. Come join us in a life outdoors. We believe the most meaningful experiences are created by sharing the love of nature and being inspired by its endless possibilities. To learn more and connect with Orvis, please visit us online www.orvis.com.

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