We are looking for a Senior Manager, Software Engineering Delivery to lead the delivery of critical technology capabilities within our Consumer Technology domain, supporting our Direct-to-Consumer (DTC) strategy.

In this role, you’ll partner closely with product, architecture, and business stakeholders to deliver modern, reliable, and scalable platforms. You’ll lead multi-team delivery, strengthen engineering practices, and help develop future leaders—while remaining close to execution and outcomes.

HOW YOU’LL MAKE A DIFFERENCE

What You’ll Do

• Lead multiple engineering teams through full-lifecycle delivery: design, development, testing, deployment, and support.

• Translate business priorities into actionable roadmaps and delivery plans.

• Apply Agile and continuous delivery practices to achieve predictable outcomes.

• Drive continuous improvement across quality, reliability, and delivery efficiency.

People, Vendor & Financial Leadership

• Coach and develop engineering managers and senior engineers.

• Foster a culture of accountability, collaboration, and learning.

• Manage delivery within budget and partner with vendors to ensure quality and value.

Growth Pathway: What Success Looks Like in 12–24 Months

First 6–12 Months:

• Establish predictable delivery and strong partner relationships.

• Improve DevOps maturity, observability, and platform stability.

• Develop engineering leaders through coaching and clear expectations.

12–24 Months:

• Lead broader platform or domain-level initiatives with increasing autonomy.

• Influence technology strategy and roadmap decisions.

• Mentor emerging leaders and take on expanded scope.

• Expanded scope or progression toward more responsibility.

YOU ARE

• Problem Solving: Evaluates key business challenges. Develops and provides authoritative advice related to new solutions; directs solution execution.

• Business Acumen: In-depth understanding of multiple organizational functions, brands and external market conditions to formulate large scale operating strategies. 

• Communication & Influence: Contributes to defining how the organizational function or brand will differentiate the company from the competition.

YOU HAVE

• 7+ years leading delivery for digital commerce, store retail and other customer-facing platforms.

• 3+ years managing engineering delivery managers.

• Experience with Salesforce Commerce / Service Cloud or equivalent platforms.

• Exposure to Zeta Marketing Platform or equivalent.  Exposure to Microsoft Dynamics 365 Point Of Sale (POS) and Retail Enterprise Resource Planning (ERP) or equivalent.

• Familiarity with headless or composable commerce architectures

• Strong Agile and DevOps background with global team experience preferred.

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This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.