The Hill Country Trapper/Guide is one of the cultural leaders of the Hill Country team, responsible for customer satisfaction and being a strong proponent of the Orvis brand and the company culture. This position assists in all upland bird and sporting clays responsibilities.

About the Company

Position Interfaces

This position reports directly to the Hill Country General Manager. The position will also interface daily with Retail/Office Manager, Front Desk Staff, Retail associates, and other on-call guides, trappers, and instructors.

Performance Measurements

Performance will be evaluated on the position responsibilities and customer service levels.

General Responsibilities:

Maintain the customer service levels on all hunting and/or shooting activities;
Assist with upland and clay membership activities;
Conduct land, vehicle, and clubhouse maintenance;
Provide support to all other Orvis adventure departments at Hill Country as needed.

Upland Bird and Sporting Clays Responsibilities:

Grounds keeping and maintenance (lawns, ponds, kennels, course, buildings, equipment, etc.);
Trapper for clays when needed;
Clay Course support such as stocking, maintenance, tournaments and any other required assistance;
Bird inventory – feeding, watering, pen maintenance;
Receive bird orders, feed deliveries, etc.;
Maintenance of dog kennels- cleaning, maintenance, repairs, feeding dogs, etc.

Requirements:

Physical strength for hard outdoor work and physical activities;
Knowledge of operating safely: lawn mowers, tractors, and other farming equipment;
Flexibility in scheduled work days to coincide with club activities – weekend availability is required;
Proven customer service skills.

About Orvis

About Orvis:

In 1856, Charles F. Orvis founded the Orvis Company in Manchester, Vermont, offering superior fly-fishing equipment, and priding himself on customer satisfaction and service. Today, Orvis is the trusted source for the discovery of adventure and the wonder in the natural world. For more than a century and a half we have loved the wild, explored it, and protected it. At our core, we are a fly-fishing and wingshooting brand, inspired by nature, driven by curiosity, and fulfilled by adventure. Each product and the services we offer is rooted in our heritage, inspired by our love of the wild, and backed by superior customer service and a 100% guarantee of satisfaction. Privately owned by the Perkins family since 1965, Orvis is headquartered in beautiful Southwestern Vermont with major operations in Roanoke, Virginia and the United Kingdom. At Orvis, we firmly believe in a company culture that is supportive and inspiring to the individual. It is inherent that Orvis create a workplace atmosphere that allows all our employees to reach their maximum success within the company. Orvis strives to have a workplace where associates will come to work every day being fully engaged in helping the company meet its goal of exceptional customer service while producing profits necessary to be successful long-term. Orvis offers competitive compensation commensurate with scope of responsibilities and experience required; plus a comprehensive benefits package including medical/dental/vision coverage, life insurance, 401K with a company match, generous Associate Discounts, and other excellent benefits. Come join us in a life outdoors. We believe the most meaningful experiences are created by sharing the love of nature and being inspired by its endless possibilities. To learn more and connect with Orvis, please visit us online www.orvis.com.

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