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Retail Sales Associate

Orvis
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Richmond, VA, USA
Jun 02, 2026
Retail


At Orvis, our Sales Associates are front line Retail Guides—inspiring, outfitting, and guiding customers on their outdoor adventures.

 

Orvis is where passion and a career meet.

 

Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:

 

  • Create a store atmosphere that is welcoming and inclusive
  • Serve as a brand ambassador and lead by example in a fast-paced retail environment
  • Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

 

WE’RE LOOKING FOR:

  • Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
  • Delivery of world-class customer service through empathy, critical thinking and customer centricity
  • Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
  • Entrepreneurial spirit and the ability to leverage assets across Orvis’ omnichannel retail platform
  • Current computer skills and the ability to learn and apply business programs
  • Ability to handle ambiguity, use sound judgement, and solve problems for customers
  • Creativity and visual merchandising skills are a plus
  • Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
  • Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
  • Maintain a safe, clean and orderly workspace by following all safety policies and procedures

 

WHAT WE OFFER:

We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including: 

  • Monthly Team Incentive Program
  • Employer Matched 401(k) savings plan
  • Generous associate discount, and opportunities to earn travel credits
  • Fly Rod loaner program

 

To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html

 



About Orvis

About Orvis:

In 1856, Charles F. Orvis founded the Orvis Company in Manchester, Vermont, offering superior fly-fishing equipment, and priding himself on customer satisfaction and service. Today, Orvis is the trusted source for the discovery of adventure and the wonder in the natural world. For more than a century and a half we have loved the wild, explored it, and protected it. At our core, we are a fly-fishing and wingshooting brand, inspired by nature, driven by curiosity, and fulfilled by adventure. Each product and the services we offer is rooted in our heritage, inspired by our love of the wild, and backed by superior customer service and a 100% guarantee of satisfaction. Privately owned by the Perkins family since 1965, Orvis is headquartered in beautiful Southwestern Vermont with major operations in Roanoke, Virginia and the United Kingdom. At Orvis, we firmly believe in a company culture that is supportive and inspiring to the individual. It is inherent that Orvis create a workplace atmosphere that allows all our employees to reach their maximum success within the company. Orvis strives to have a workplace where associates will come to work every day being fully engaged in helping the company meet its goal of exceptional customer service while producing profits necessary to be successful long-term. Orvis offers competitive compensation commensurate with scope of responsibilities and experience required; plus a comprehensive benefits package including medical/dental/vision coverage, life insurance, 401K with a company match, generous Associate Discounts, and other excellent benefits. Come join us in a life outdoors. We believe the most meaningful experiences are created by sharing the love of nature and being inspired by its endless possibilities. To learn more and connect with Orvis, please visit us online www.orvis.com.

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