We are seeking a SPORTING SUPPORT ASSOCIATE to join the Orvis Team! This is an on-site position at our Sandanona facility in Millbrook, NY.
The Sandanona Sporting Support Associate is one of the cultural leaders of the Sandanona team, responsible for achieving sales goals, customer satisfaction, and profitability growth as well as understanding, practicing, and being a strong proponent of the Orvis brand and the company culture. The Sporting Support Associate is a professional role model in attitude and appearance, skilled in the art of communication and customer service, who can teach these skills to the team and ultimately lead by example.
For more than 165 years the Orvis name has stood for outdoor traditions, quality, and customer satisfaction. At Orvis, we do not sell what we, ourselves, would not be proud to own or give as a gift. Our associates deserve to be proud of our service and our products, and we rely on every associate to apply our “pride of ownership” credo to drive our quality. “Good enough” is not our standard. We need to strive for perfection in our products and customer service, to propel our growth and the pride that will fuel our team.
Position Interfaces:
This position reports directly to the Upland and Events Managers. The Position will also interface daily with Retail/Office Manager, guides, trappers, instructors, front desk staff, and retail associates.
Responsibilities:
Competencies and Requirements:
Orvis Company associates take pride in our world-class service and products, treating customers, vendor partners, and each other with integrity and mutual respect. We work in a supportive, team-oriented environment, focusing on performance, continuous improvement, and exceeding our customers’ expectations – both internal and external. The Orvis Company and our associates are committed to giving back to our communities and protecting nature.
About Orvis:
In 1856, Charles Orvis founded the Orvis Company in Manchester, Vermont, offering the finest fly fishing equipment, and priding himself on customer satisfaction and service. Today, along with our world famous fly-fishing gear, Orvis offers distinctive clothing, home furnishings, gifts, and dog products. Each item is rooted in our heritage of authenticity and the outdoors, and is backed with a no-questions-asked guarantee. With our flagship retail store located in the same Vermont village as the original store since 1856, we offer experience and knowledge that no other retail company can. Each day we strive to apply what we know and learn to bring our customers even better service and products tomorrow.
Orvis is headquartered in beautiful Southwestern Vermont with operations in Roanoke, Virginia and the U.K. We firmly believe that the only way for Orvis to achieve its vision to be the most respected lifestyle brand in America, is to have a company culture that is supportive and inspiring to the individuals that will get us there.
Orvis offers competitive compensation commensurate with scope of responsibilities and experience required; plus a comprehensive benefits package including medical/dental/vision coverage, life insurance, 401K, generous associate discounts, and other excellent benefits.
To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html
To learn more and connect with Orvis, please visit us online www.orvis.com.
About Orvis:
In 1856, Charles F. Orvis founded the Orvis Company in Manchester, Vermont, offering superior fly-fishing equipment, and priding himself on customer satisfaction and service. Today, Orvis is the trusted source for the discovery of adventure and the wonder in the natural world. For more than a century and a half we have loved the wild, explored it, and protected it. At our core, we are a fly-fishing and wingshooting brand, inspired by nature, driven by curiosity, and fulfilled by adventure. Each product and the services we offer is rooted in our heritage, inspired by our love of the wild, and backed by superior customer service and a 100% guarantee of satisfaction. Privately owned by the Perkins family since 1965, Orvis is headquartered in beautiful Southwestern Vermont with major operations in Roanoke, Virginia and the United Kingdom. At Orvis, we firmly believe in a company culture that is supportive and inspiring to the individual. It is inherent that Orvis create a workplace atmosphere that allows all our employees to reach their maximum success within the company. Orvis strives to have a workplace where associates will come to work every day being fully engaged in helping the company meet its goal of exceptional customer service while producing profits necessary to be successful long-term. Orvis offers competitive compensation commensurate with scope of responsibilities and experience required; plus a comprehensive benefits package including medical/dental/vision coverage, life insurance, 401K with a company match, generous Associate Discounts, and other excellent benefits. Come join us in a life outdoors. We believe the most meaningful experiences are created by sharing the love of nature and being inspired by its endless possibilities. To learn more and connect with Orvis, please visit us online www.orvis.com.